The new platform launched under the brand xFi in May 2017. Īt the 2017 Consumer Electronics Show, Comcast unveiled a new software platform for its Arris 1682G and Cisco 3941T/3939 modems, which would offer a redesigned configuration interface, support for remote setup and management via an Xfinity mobile app, and enabling integration of supported smart home devices with other Xfinity platforms such as Xfinity TV. In March 2014, as he met with FCC concerning the Time Warner Cable merger, Comcast vice president David Cohen told reporters that the internet essentials program will be extended indefinitely. Comcast has stated that the program will accept new customers for a total of three years. A similar program is available from other internet providers through the non-profit. Of an estimated 2.60 million households eligible for the program, about 220,000 households participate in the program as of June 2013. Federal Communications Commission (FCC) required this budget service as a condition for allowing Comcast's acquisition of NBCUniversal in January 2011. In 2011, Comcast launched its "Internet Essentials" program, which offers low-cost internet service to families with children who qualify for free or reduced price school lunches. ![]() Comcast charges $20 for internet installation, but the fee is waived for customers who opt to install themselves. This fee has been seen by some as unfair, but is waived for customers who buy their own modems. Īlong with the price of internet subscriptions, Comcast charges users an additional $14.00/month to rent a cable modem. When the combined company filed for bankruptcy in 2002, Comcast moved their roughly 950,000 internet customers completely onto their own network. The agreement continued after merger with Excite. Ĭomcast began offering internet services in late 1996, when it helped found the Network, which sold internet service through Comcast's cable lines. As of July 26, 2018, Comcast has 26.5 million high-speed internet customers. Percentage of population with Comcast access Ĭomcast is the largest provider of cable internet access in the United States, servicing 40% of the market in 2011. Time considered Xfinity to be among the worst corporate renamings of all time, asking "Will the name change work? Probably not, but at least it'll sound a bit edgier when you're put on hold.with Xfinity." Internet service Comcast Internet availability by state Comcast availability map by ZIP Code State The rebranding was characterized by the media as an effort to sidestep the negativity of the Comcast brand. The re-branding and an associated promotional campaign were scheduled to coincide with the 2010 Winter Olympics. In February 2010, Comcast began to re-brand its consumer triple play service offerings under the name Xfinity Comcast Digital Cable was renamed "Xfinity TV", Comcast Digital Voice became "Xfinity Voice", and Comcast High-Speed Internet became "Xfinity Internet". No internet connection.Xfinity logo from Novemto August 26, 2021 We just can't operate with our connection dropping multiple times per hour. I haven't performed a hard reset to start from scratch, nor have I put my modem in bridge mode, but aside from that, does anyone have any ideas on what to do? No matter how many times I reboot, re-add, replace, it just won't stop dropping. Everything reconnected flawlessly.and then the intermittent drops kept happening. So, after much research over the past month, I upgraded my base Eero to the 6. ![]() It has become so bad lately, kicking us off of our video calls for work, knocking out our logins for gaming, video streaming just stops. Thus, the internet for the entire house also goes down. I hardwired a computer just to the modem, and it indeed stayed connected to the internet.I've also kept logs for said computer for more than a day, and zero disconnects. It's been isolated to the Eero(s). When our internet did go down, our base Eero would sometimes (but not always) turn red, yet my modem was still connected. My ISP modem didn't show any disconnects in their log. I ran tests and made sure it wasn't our ISP. ![]() ![]() Whenever it happened, I would unplug and plug in the Eeros, let it reconnect, then we'd be back in business. One day, we started losing our internet from anywhere between 10 seconds and 2 minutes. I've had 3 Eero units for more than 2 years, and up until a month or so ago, had little problem with them.
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